Customer Reviews

Very knowledgeable and professional, quick response and talked through all options after diagnostics. Highly recommend!

I feel lucky to have Michael who fixed our dryer's problem, not only he is professional and quickly identified and fixed the dryer's problem but also patiently answered our questions and helped us to check the dryer vent flow and found the duct still clogged (a company to clean it a few days before and the dryer's stopped work again as soon as it was used. so we doubt about whether the vent duct wasn't clean enough but don't know how to test on it). Michael went above and beyond to correct the problem and helped to test the vent duct that confirmed our suspicions. So we made the dryer vent duct cleaned 2nd time and Michael came to test the vent duct again confirm the duct is cleaned with no charge! Definitely we will keep MARCs on our vendor list for certain! Many thanks again, Michael

Exceptional, thoughtful, caring, above and beyond customer service and support! Mike is tenacious and does his best to figure out solutions to uncommon problems that even the appliance manufacturer has not addressed yet. In my case, the water fill tube over the ice cube tray was spattering water when refilling, creating icicles, ice dams (that had earlier caused breakage to/failure of, my original ice maker) and fused ice cubes in the ice bin. Reducing incoming water pressure did not fix the problem. So Mike self-engineered a water fill tube extension piece, which directed the incoming water better into the ice cube tray. NO MORE SPLASHING! PROBLEM SOLVED!  Thank you, Manny's Appliance!!

Michael was our service tech for an emergency call with an STR refrigerator that had frozen up at our condo & guests due to arrive in 4 hours. Michael went above and beyond to correct the problem (for the short term) - he got us out of a tight spot until a replacement refrigerator is sourced. Will keep MARCs on our vendor list for certain! Thanks again, Michael!