I feel lucky to have Michael who fixed our dryer's problem, not only he is professional and quickly identified and fixed the dryer's problem but also patiently answered our questions and helped us to check the dryer vent flow and found the duct still clogged (a company to clean it a few days before and the dryer's stopped work again as soon as it was used. so we doubt about whether the vent duct wasn't clean enough but don't know how to test on it). Michael went above and beyond to correct the problem and helped to test the vent duct that confirmed our suspicions. So we made the dryer vent duct cleaned 2nd time and Michael came to test the vent duct again confirm the duct is cleaned with no charge! Definitely we will keep MARCs on our vendor list for certain! Many thanks again, Michael

Exceptional, thoughtful, caring, above and beyond customer service and support! Mike is tenacious and does his best to figure out solutions to uncommon problems that even the appliance manufacturer has not addressed yet. In my case, the water fill tube over the ice cube tray was spattering water when refilling, creating icicles, ice dams (that had earlier caused breakage to/failure of, my original ice maker) and fused ice cubes in the ice bin. Reducing incoming water pressure did not fix the problem. So Mike self-engineered a water fill tube extension piece, which directed the incoming water better into the ice cube tray. NO MORE SPLASHING! PROBLEM SOLVED!  Thank you, Manny's Appliance!!

Manny was very thorough diagnosing my faulty ice maker. He explained what he was doing and why, which I appreciate.

Super nice and helpful.

Very professional. On time, honest and friendly! They know their business!!

Michael was our service tech for an emergency call with an STR refrigerator that had frozen up at our condo & guests due to arrive in 4 hours. Michael went above and beyond to correct the problem (for the short term) - he got us out of a tight spot until a replacement refrigerator is sourced. Will keep MARCs on our vendor list for certain! Thanks again, Michael!

What a great repair team!!! Super fast scheduling, showed up on time (early!) and was really helpful to help me understand the problem and the fix!! 10/10 will keep them in the contact list for any other repairs! Manny is a great guy to talk with, too!

Manny (MARCS – Manny’s Appliance Repair and Cleaning Service) was recommended when we needed our refrigerator repaired. We were pleased with his services, so when our dryer needed repair, we called him. After doing a diagnostic on the dryer, he told me the repair would cost about $600. He asked me if the dryer was under warranty because he does not do warranty work. Since it was still under warranty, we called Maytag, and told them Manny’s diagnosis. The dryer was repaired, and we saved $600. We’ll always call MARCs when we need appliance repairs.